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Title Excellence in public relations and communication management / edited by James E. Grunig with David M. Dozier ... [et al.].
Publisher Hillsdale, N.J. : L. Erlbaum Associates, 1992.
LOCATION SHELF NO BARCODE STATUS
 General Lending  659.2    71765  CHECK SHELF
 General Lending  659.2    71766  DUE 30-04-13
 General Lending  659.2    80539  CHECK SHELF
 General Lending  659.2    80540  CHECK SHELF
Description xiv, 666 p. : ill. ; 23 cm. ; pbk.
Series Communication textbook series. Public relations
Note(s) Product of a research project of the IABC Research Foundation.
Bibliog. Includes bibliographical references and indexes.
Note(s) CW808
Contents [PART 1: The Basic Theory] Communication, Public Relations, and Effective Organizations: An Overview of the Book / James E. Grunig --Effect of Worldviews on Public Relations Theory and Practice / James E. Grunig and Jon White -- What Is an Effective Organization? / Larissa A. Grunig, James E. Grunig and William P. Ehling -- Public Relations and Management Decision Making / Jon White and David M. Dozier -- How Communication Managers Can Apply the Theories of Excellence and Effectiveness / Fred C. Repper.
[PART 2: The Program Level: Effective Planning of Communication Programs] Strategic Management, Publics, and Issues / James E. Grunig and Fred C. Repper -- Evaluation of Public Relations Programs: What the Literature Tells Us About Their Effects / David M. Dozier and William P. Ehling -- Research Firms and Public Relations Practices / David M. Dozier and Fred C. Repper.
[PART 3: The Departmental Level: Characteristics of Excellent Public Relations Departments] What is Excellence in Management? / James E. Grunig -- Public Relations Management and Operations Research / William P. Ehling and David M. Dozier -- Models of Public Relations and Communication / James E. Grunig and Larissa A. Grunig -- Organizational Roles of Communications and Public Relations Practitioners / David M. Dozier -- Public Relations and Marketing Practices / William P. Ehling, Jon White and James E. Grunig -- Organization of the Public Relations Function / David M. Dozier and Larissa A. Grunig -- Women in Public Relations: Problems and Opportunities / Linda Childers Hon, Larrisa A. Grunig and David M. Dozier -- Public Relations Education and Professionalism / William P. Ehling.
[PART 4: The Organizational Level: The Conditions That Make Excellence in Public Relations Possible] How Public Relations / Communication Departments should adapt to the structure and environment of an organization.... and what they actually do / Larissa Grunig -- Power in the Public Relations Department / Larissa Grunig -- Activism: how it limits the effectiveness of organisations and how excellent public relations departments respond / Larissa Grunig -- Symmetrical systems of internal communication / James Grunig -- Corporate culture and public relations / K. Sriramesh et al... -- Societal culture and public relations / K. Sriramesh & Jon White.
[PART 5: The Economic Level: What Public Relations and Communication Contribute to the Bottom Line] Estimating the value of public relations and communication to an organisation / William Ehling.
Credits Product of a research project of the IABC Research Foundation.
Local Note / Price 69.93
Subject(s) Public relations.
Communication in management.
Alt Author Grunig, James E.
IABC Research Foundation.
ISBN 0805802266
9780805802269
0805802274 (pbk.)
9780805802276 (pbk.)
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